Careful orthodontic care for Richmond families
Bates Orthodontics in West End Richmond offers braces and Invisalign for kids and adults, with patients describing a warm, efficient team and smooth visits from start to finish.
Several families have brought their children here for five or six years, from first visits through treatment completion.
Reviewers say the team walks patients and parents through each step, including aftercare instructions following placement.
Patients report appointments that run on time and a smooth Invisalign process from start to finish.
The office is open Monday through Friday, with Friday hours ending at 3 pm and Saturday and Sunday closed.
Bates Orthodontics - West End is an orthodontic practice at 3800 Stillman Pkwy in Richmond, Virginia. Dr. Bates and Dr. Phillips see patients on weekdays, with office hours from 8 am to 5 pm Monday, Tuesday, Wednesday and Thursday, and 8 am to 3 pm on Fridays.
Families return for years, and many patients say the staff takes time to explain each step, including what to expect after braces are placed. The practice is rated 4.9 from 185 Google reviews.
Metal or ceramic braces for children and adults, fitted and adjusted during scheduled visits at the West End office.
Clear aligner treatment with regular check-ins, as described by patients who completed the process at this office.
Initial evaluations to review tooth and bite alignment and discuss a treatment plan with the orthodontist.
Scheduled appointments to monitor progress, adjust appliances and keep treatment on track until braces come off.
Retainer fitting and guidance after active treatment ends, so results hold over time.
“I can’t say enough good things about Dr. Bates and his team! The office has such a warm and welcoming atmosphere, and everyone on the team is incredibly kind.”
“We’ve been going to Dr. Bates and friends for what seems forever. After a year or so hiatus our youngest is now a patient. We always have top notch service but today was fantastic.”
“Very please with the service everything was super smooth. Everyone was very polite. Every visit is very comfortable.”
Bates Orthodontics - West End is at 3800 Stillman Pkwy Ste 101, Richmond, VA 23233, United States. Use the map on this page for directions.
Opening hours: Monday 8 am–5 pm; Tuesday 8 am–5 pm; Wednesday 8 am–5 pm; Thursday 8 am–5 pm; Friday 8 am–3 pm. Closed on Saturday, Sunday.
No, Bates Orthodontics - West End is closed on Saturday.
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Bates Orthodontics - West End has a 4.9 out of 5 rating from 185 Google reviews.
Bates Orthodontics - West End lists: Traditional braces, Invisalign clear aligners, Orthodontic consultations, Follow-up adjustments, Retainer care. See the full list above.
Yes. Bates Orthodontics - West End is a orthodontist in Richmond VA.
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